Refund Policy
Last updated: May 23, 2026
All sales are final. No returns, exchanges, or refunds on completed orders.
All Sales Final
All sales are final. StandWoven does not accept returns, exchanges, or refunds on completed orders. By placing an order, you acknowledge and agree to this policy.
Why This Policy Applies
Each StandWoven set is customized at checkout: you choose pack size, shirt type (Stars or Stripes), and an individual size for every shirt in your order. Because each order is assembled to your specifications, we cannot resell returned merchandise.
Damaged, Defective, or Mis-Shipped Items
If your order arrives damaged, defective, or incorrect (wrong size, wrong shirt type, or missing items), contact us at support@standwoven.com within 7 days of delivery with your order number and photos. We will replace affected items at no additional cost. This is our Made-Right Guarantee and does not constitute a general return policy.
Restocking and Processing Fees
StandWoven does not charge restocking fees, return shipping fees, or processing fees because we do not accept returns on completed orders. Replacement of verified damaged, defective, or mis-shipped items is provided at no cost to you.
Refund Form and Timeline
StandWoven does not issue cash refunds, store credit, or exchanges on completed orders except where required by applicable law. Verified replacement items for damaged, defective, or mis-shipped orders ship at no charge; we respond to qualifying claims within 2 business days.
How to Contact Us
Email support@standwoven.com with your order number, a description of the issue, and photos if applicable. Our team responds within 2 business days.
New York General Business Law § 218-a requires merchants to conspicuously post refund policies prior to purchase. This page satisfies that requirement. Questions: support@standwoven.com.